About us

Covenant Security Solutions is one of St. Petersburg's fastest growing companies with amazing opportunities for professional growth. If you are a compassionate career-minded individual that enjoys working with high-end customers in the heart of St. Pete, we are your employer of choice. We offer a robust benefit package and wages at $20.00 an hour.

One Concierge Supervisor

Job Responsibilities and Characteristics

Customer Service and Supervisor Experience are musts

· Sorts and distributes packages

· Supports sales and leasing activities

· Supports property vendors/ couriers

· Maintains inventory and stock of supplies

· Works collaboratively with client employees

· Able to communicate clearly and in a friendly and kind manner

· Greets all residents and guests by providing superior service excellence

· Understands all essential aspects of the client’s organization and operation

· Maintains a positive and professional relationship with residents and guests

· Builds knowledge of local area amenities to best answer resident and guest questions

· Answers phone calls with a friendly and helpful tone and communicates messages when necessary

· Assists residents and guests in a professional and efficient manner and provides follow-up when necessary

Skills and Qualifications

· Professional appearance

· Strong follow through capabilities

· Demonstrated ability to multi-task

· Moderate mathematical competencies

· Strong verbal and written communication skills

· Demonstrated desire through experience to satisfy the needs of others in a fast-paced environment

· Proven ability to effectively collaborate with client employees residents, guests and vendors

Experience and Education

· High school degree or GED required

· Some higher education credits preferred

· Minimum one-year service excellence/ customer service and supervisor experience required

· Working knowledge of office software, mailroom activities, point-of-sale and phone systems and proficient computer skills

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person